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Refunds/Returns

We strive to package materials carefully for shipping, but sometimes items can be damaged en route. Damaged items will be replaced free of charge. Please contact us within 14 days of receipt of your order to arrange for replacement items.

We take customer satisfaction seriously. If there are any problems with your order, we want to know. Please contact us so that we can make it right. 

30-DAY RETURN POLICY. Customers pay return shipping and any other fees incurred. Credit card orders are subject to a 5% charge. Returned orders over $1,000.00 are subject to a 10% re-stocking fee. Orders returned after 30 days cannot be refunded to a credit card.

Please include your order number and contact information with any inquiry.